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An Oxanaut service is a game server (or a GameBox resource pool) attached to your account. You manage it from the Services section.

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Service lifecycle

After the due date you have 14 days to settle an unpaid invoice. Past that deadline the service is cancelled and deleted. The invoice remains due.

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Service page

The service page shows:
  • the Specifications card: live status, CPU, RAM, disk, connection address and the Open in game panel button;
  • the Billing card: price per cycle, next due date, auto-renewal, debit day (changeable once a month, monthly cycles only);
  • the Change plan card: upgrades and downgrades within the same product family.
Rename a service from the Specifications card, Rename button.

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Upgrades and downgrades

You can change plans at any time, up or down within the same family (for example GTA-V Spark to GTA-V Surge).
  1. On the service page, open Change plan.
  2. Pick the target plan: the exact prorated amount is displayed based on the days remaining.
  3. Confirm: an adjustment invoice is generated, the server is resized after payment, without reinstall.

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Sub-users

You can invite other Oxanaut accounts to manage a service with fine-grained permissions (start/stop, console, files…). Sub-users never access the service billing.

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Cancel a service

Two cancellation modes:
  • End of period: the service runs until the end of the paid cycle, then stops without renewing.
  • Immediate: the service is suspended then deleted after the grace period. Associated unpaid invoices are cancelled.
An end-of-period cancellation can be revoked as long as the cycle is not over.