Billing and payments

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Invoices

Every order, renewal or adjustment generates an invoice visible under Billing → Invoices, with a downloadable PDF. Invoices are numbered sequentially without gaps (format F-YYYY-00001) and archived in our accounting. Cancelled invoices give rise to a credit note for the same amount, keeping the accounting trail complete.

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Paying an invoice

Payment is by card (Stripe) directly in the panel:

• At checkout: the payment page opens after cart confirmation; accepted methods are offered there.
• Later: on a pending invoice, the Pay now button opens the same payment page.

You can save a default payment method for automatic renewals (Billing → Payment methods) and review the Stripe history attached to your customer account.

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Renewal schedule

For a service with automatic renewal: Paying at any point automatically reactivates the service (right after payment).

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Credits and referral

The credit balance (Billing tab) can be topped up and used toward your payments. The referral program credits 10% of your referrals’ payments - see Affiliation.

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VAT

Oxanaut operates under the French micro-entreprise VAT franchise. Invoices are issued excluding tax with the mention “TVA non applicable, art. 293 B du CGI”.